Do you have a sales strategy to incorporate a marketplace as a channel for your business? HCL has built this feature into its Commerce platform to be leveraged at no additional cost- available in v9.1.11. If you haven't thought about marketplaces yet, why not? This...
As consumers, we all know how frustrating the wrong search results can be. Accurate, relevant results are often the difference between finalizing a purchase or abandoning the site. BlueSky's partner, Adobe, has curated a great list of industry best practices to ensure...
When you have worked as e-commerce consultants as long as BlueSky has you know what matters to customers. And what matters most today is SEARCH.
Search is a key area of focus for all businesses with a digital presence – it demands constant improvement and innovation to meet customer needs. For a website, surfacing the right content to someone can be the difference between them staying or leaving. A first impression is everything.
At BlueSky, the main complaint we’ve heard over the years from our HCL Commerce (formerly IBM WebSphere Commerce) customers is around the time-consuming process to manually customize search results. Time and time again, we’ve been asked how the process to improve search results can be automated and enhanced.
HCL found the answer. With the release of HCL Commerce 9.1, HCL has improved the onsite search experience by embedding Elasticsearch, an open-source search and analytics engine, right into the platform. There are a lot of capabilities that make this platform so exciting but a few of our favorites are:
We all know that search shapes your customers’ experience from the moment they arrive on your homepage, that’s why it is so important to get it right. With the addition of Elasticsearch to the HCL Commerce equation, we think HCL has hit the mark, and we’re excited to help companies reap the benefits of this major change to the HCL Commerce solution.
BlueSky is proud to be identified as a top HCL Commerce business partner. We have helped IBM WebSphere Commerce users gain value from their investment for the past 13 years and we are committed to serving HCL Commerce users today and into the future. How can we serve you?
Sources:
BlueSky’s unmatched commerce expertise allows us to help our clients understand how to utilize omnichannel and business solutions to reach, attract, engage, and grow customers.
Welcome to this month’s BlueSky Featurette where we dissect a feature of the HCL Commerce platform or in this case, a feature that is coming soon! HCL is introducing an open-source customer data platform (CDP) called “Signals” to be included in the HCL Commerce...
Welcome to this installment of BlueSky’s featurette series, where we break down a feature of the HCL Commerce platform. HCL continues to push the envelope when it comes to adding new functionality to the Commerce platform. This featurette highlights their newest...
Are you currently looking for an OMS solution? Modern order management systems enable you to roll out products faster, design processes to increase efficiency, reduce training time, and minimize user errors. The market is full of great OMS solutions(old and new)...