In the e-commerce world, a microsite, multisite, or extended site has many interpretations or definitions. Collectively, we will refer to them as an “e-site,” which in general describes the idea of having multiple websites that address different business needs in an...
Why Performance Matters In today's digital age, the performance of an e-commerce site is a critical factor in determining the success of an online business. A fast, reliable, and responsive e-commerce platform enhances the user experience and directly impacts sales...
Welcome to the third installment in our series of HCL Commerce “Featurettes”, where we highlight a specific set of functionality within HCL Commerce. This Featurette will highlight B2B capabilities, which have been a strength of HCL Commerce, formerly IBM WebSphere Commerce, for years.
B2B businesses demand a lot from their eCommerce solution. The ability to support needs like complex contract pricing, invoicing, product entitlements, and contract management are cornerstones to a top-tier enterprise B2B solution.
Here are some of the capabilities HCL Commerce comes equipped with for sites that sell directly to businesses:
Both B2B & B2C companies have trusted the HCL Commerce platform to support their complex needs over the years. Whether buying holiday gifts for family members or purchasing a complex raw material, customers expect an excellent shopping experience. It is important to personalize that experience while providing a simple and effective way for B2B users to place orders so they don’t have to call your customer service team!
If you would like to learn more about HCL Commerce, B2B best practices, or discuss any challenges you’re having, contact me and I’d be happy to arrange a call with one of our experts.
BlueSky’s unmatched commerce expertise allows us to help our clients understand how to utilize omnichannel and business solutions to reach, attract, engage, and grow customers.
In the competitive B2B and B2B2C e-commerce landscape, businesses are grappling with slower sales growth and the need to find new revenue streams. Leaders responsible for e-commerce strategies must focus on innovative approaches to recover lost revenue and drive...
Understanding stakeholder needs is crucial in the rapidly evolving landscape of B2B commerce. Conducting Voice of Customer (VoC) research has emerged as a strategic imperative for businesses aiming to transition to B2B e-commerce successfully. This blog will outline...
The digital revolution has reshaped the way businesses operate, and B2B e-commerce has emerged as a critical avenue for growth. However, transitioning to B2B e-commerce is challenging, and one significant hurdle is gaining acceptance from your sales team. This...