Welcome to this month’s BlueSky Featurette where we dissect a feature of the HCL Commerce platform or in this case, a feature that is coming soon! HCL is introducing an open-source customer data platform (CDP) called “Signals” to be included in the HCL Commerce...
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Customer Experience
Subject: Customer Experience
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The Sweet Sound of a True Strategic Culture
Composition Culture I have two teenage boys who are REALLY into music. One plays drums and sings. The other plays bass and lead guitar. They get their talent from their mother for sure. I do not have a musical bone in my body. Don’t get me wrong, I love music. I just...
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The Sweet Sound of a True Strategic Culture
Composition Culture I have two teenage boys who are REALLY into music. One plays drums and sings....
Strategic Importance of Sequencing Commerce, Customer, and Operational Technologies
Timing is Everything As a retail veteran of 25 years and a leader of digital teams since 2007, I...
The Secret to Successful Customer Experiences
DiSC Profiles: Understanding Communication Styles and Needs There are so many tools to create...
Why Should Your Website be Accessible? And How to Get There
What is ADA and section 508? ADA means Americans with Disabilities Act. ADA was enforced by the US...
The BlueSky Commerce 360 Approach
360 Approach Overview With our four key operating units of expertise – Strategy, Technology,...
The Shift That Is Shaking Up the B2B Business Model
It happened to me today, and the day before, and the one before it. I received multiple text...
Holiday Seasonal Shopping, Forever Changed
COVID-19 Impacts Everything This Year (and Next)Around this time of year, every consultant, trade...
What the Indy 500 teaches us about SEO strategy
It’s August and that means it’s Indy 500 time! Trust us, as Hoosiers, that sounds weird to us,...
Featurette: HCL Commerce Search
When you have worked as e-commerce consultants as long as BlueSky has you know what matters to...
Redefining Your CX Journey Through COVID-19
The future starts when COVID-19 is a part of our history.It is not right now. Right now, the...
Optimizing Your eCommerce Site for B2B Buyers
B2B buyers comprise a unique set of consumers. Unlike B2C, B2B buyers are often faced with large,...
B2B Buyers Continue To Want B2C-Like Online Experiences
B2C-like B2B Shopping Experiences As shopping habits in the B2C world evolve and optimize, B2B...
Learnings From A Session With CRO Specialists
Conversion rate optimization (CRO) is a critical part of improving eCommerce site performance.A...
IBM Tealeaf: Spot and Stop Problems Hindering Customer Satisfaction and Revenue
Think back to your last couple (or dozen) online shopping experiences. You've likely used multiple...
Inside the User Experience; Solutions to Mobile Banking Issues – Webinar
Thursday, November 6, 2014 BlueSky Technology Partners held a webinar that focused on...
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