Customer expectations continue to rise. Digital consumers want a faster, more personalized, and effortless "in the moment" experience and won't hesitate to move to your competitor to get what they...
Stand Out from Your Competition
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Meet
Erika Puff
Erika Puff serves as BlueSky’s Global Business Development Manager. Over the last decade, Erika has played a critical role in leading account management for BlueSky and has developed long-time relationships with our clients. Her unique insight into eCommerce solutions provides our clients with a deep understanding of what could work best for their specific goals.
Articles by Erika
Meet BlueSky Commerce at Envision B2B!
BlueSky Commerce is thrilled to announce that we will be exhibiting at the Envision B2B conference in Chicago! We invite you to join us at this exciting gathering of industry leaders, innovators,...
Join your peers for a HCL Commerce User Group in Raleigh!
HCL Commerce User Group & Networking Event It's been a while since we've gotten together! We are all looking forward to the chance to collaborate and discuss the latest exciting HCL Commerce...
Introducing New HCL Commerce Starter Store
BlueSky Commerce and HCL Commerce co-developed "Ruby" You may be hearing some buzz lately about “Ruby” - the new HCL Commerce React-based starter store. Ruby is a production-ready starter...
The 3 eCommerce tactics that led to a record-breaking 2022 holiday season
We saw record-breaking sales in the 2022 holiday season. Why is that? Because companies are stepping up to provide excellent customer experiences and anticipate their clients' needs. To make sure...
Is real-time inventory visibility a challenge for your business?
BlueSky is excited to see that its partner, Fluent Commerce, has announced their powerful new data tool. 'Fluent Big Inventory' is a faster, more streamlined way to process inventory data. It helps...
Considering Taking Your B2B Business Direct-to-Consumer?
Are you considering taking your B2B business direct to consumer via a new B2C channel? If this is on your roadmap, you are likely being challenged internally with questions around how to minimize...
Do you have a marketplace strategy?
Do you have a sales strategy to incorporate a marketplace as a channel for your business? HCL has built this feature into its Commerce platform to be leveraged at no additional cost- available in...
12 Ecommerce Site Search Best Practices From Adobe
As consumers, we all know how frustrating the wrong search results can be. Accurate, relevant results are often the difference between finalizing a purchase or abandoning the site. BlueSky's...
5 Challenges of B2B eCommerce
It is no longer acceptable to offer a sub-par B2B shopping experience. Businesses have B2C-like expectations for a purchasing experience to be executed with ease, personalized to their needs, and...
HCL Commerce Featurette: Signals CDP
Welcome to this month’s BlueSky Featurette where we dissect a feature of the HCL Commerce platform or in this case, a feature that is coming soon! HCL is introducing an open-source customer data...
HCL Commerce Featurette: Marketplace
Welcome to this installment of BlueSky’s featurette series, where we break down a feature of the HCL Commerce platform. HCL continues to push the envelope when it comes to adding new functionality...