Insights

Why Upgrade to HCL Commerce V9?

j
By Erika Puff
}
03.07.2022
Outsourcing Header

BlueSky Commerce Blog

Featured

Related Posts

Do you have a marketplace strategy?

Do you have a sales strategy to incorporate a marketplace as a channel for your business? HCL has built this feature into its Commerce platform to be leveraged at no additional cost- available in v9.1.11. If you haven't thought about marketplaces yet, why not? This...

read more

12 Ecommerce Site Search Best Practices From Adobe

As consumers, we all know how frustrating the wrong search results can be. Accurate, relevant results are often the difference between finalizing a purchase or abandoning the site. BlueSky's partner, Adobe, has curated a great list of industry best practices to ensure...

read more

Have Questions?

Get In Touch

About the Author

Erika Puff

Erika Puff

Erika Puff serves as BlueSky’s Global Business Development Manager. Over the last decade, Erika has played a critical role in leading account management for BlueSky and has developed long-time relationships with our clients. Her unique insight into eCommerce solutions provides our clients with a deep understanding of what could work best for their specific goals.
View Erika's Latest Articles:

Follow Us

Why Upgrade to HCL Commerce V9?

Topics: HCL / HCL Commerce / V9

Since HCL acquired WebSphere Commerce from IBM in 2019, it’s been exciting to see continuous innovation focused on the HCL Commerce platform. BlueSky Commerce continues to receive positive feedback from its HCL Commerce customers, especially those who have upgraded or are in the process of upgrading to Version 9 (V9).

V9 was introduced at IBM as modernization in architecture, ultimately leading to many other benefits for IT and marketing groups. HCL has taken V9 from the early days of being a “new technology” to a proven and stable eCommerce solution trusted by the world’s largest enterprises with the most complex needs to seamlessly innovate through their eCommerce businesses.

Reasons to consider a V9 upgrade:

  • Take advantage of modernization in architecture (cloud-native, containerization, headless approach support, and React-based stores)
  • Complete rewrite of business user tooling
  • Update to metadata and canonical URLs to improve SEO on every page 
  • Improve site speed, performance, and stability 
  • All new Commerce Search based on Elasticsearch
  • Order management improvements
  • Content management tool (Page Builder)
  • Digital asset management
  • Optimized merchandising (relevant search results based on customer behavior, voice-based product searches, and OOTB integration with Google Analytics)
  • Improved insights/reporting capabilities 
  • Improvements to quotes and configuration capabilities 
  • 3-tier catalog structure
  • Regain HCL technical support if on V7

Why should BlueSky Commerce be your trusted partner? 

BlueSky helps guide its HCL Commerce customers through each juncture – starting with the development of a strategic plan to address things like V9 migration timing, cost and ROI, selection and slotting in other complementary solutions like an OMS or CMS, and more. BlueSky has executed many HCL Commerce V9 projects, including migrations from V7 and V8 and net new implementations on V9. Furthermore, BlueSky was the first business partner to execute a V9 project. Here is what one BlueSky and HCL Commerce customer had to say at the conclusion of our project:

    “As I wrap up the week, I thought I would send you a quick note, thanking you and your teams for doing a fabulous job completing our project! From what I’ve heard, this project was delivered on time, on budget, and on-scope.  In other words, a fantastic success! Great work! We appreciate your partnership and look forward to our continued success together.”

    VP of Information Technology, High-End Office & Home Furnishings Brand

    BlueSky also works very closely with the HCL product development team to stay aligned on new releases and provide a feedback loop from clients directly to HCL. BlueSky is an experienced HCL Commerce business partner whose expertise is in understanding consumer-driven journeys and purchasing behaviors. The best practices BlueSky leverages to implement complex projects provide another level of trust and transparency, which drives proven and profitable results.

    Why upgrade to hcl commerce v9?

    Strategy

    To meet your business goals, you need a strategy that maximizes the output of your current resources while maintaining an eye toward growth.

    Why upgrade to hcl commerce v9?

    Technology

    Our skills, experience, and leadership can help your company keep up with the ever-evolving nature of today’s business.

    Why upgrade to hcl commerce v9?

    Marketing

    Whether you need a brand refresh, high-quality video content, a website redesign, or digital marketing, BlueSky Commerce is equipped to handle that and much more.

    Why upgrade to hcl commerce v9?

    Talent

    We don’t just look at the position you’re hiring, we also understand your company, your goals, and how the candidate will fit into the company’s big picture.

    Start the Conversation

    BlueSky’s unmatched commerce expertise allows us to help our clients understand how to utilize omnichannel and business solutions to reach, attract, engage, and grow customers.

    Related Posts

    5 Challenges of B2B eCommerce

    5 Challenges of B2B eCommerce

    It is no longer acceptable to offer a sub-par B2B shopping experience. Businesses have B2C-like expectations for a purchasing experience to be executed with ease, personalized to their needs, and include an accurate view of what is available and when it will be...

    HCL Commerce Featurette: Signals CDP

    HCL Commerce Featurette: Signals CDP

    Welcome to this month’s BlueSky Featurette where we dissect a feature of the HCL Commerce platform or in this case, a feature that is coming soon! HCL is introducing an open-source customer data platform (CDP) called “Signals” to be included in the HCL Commerce...

    HCL Commerce Featurette: Marketplace

    HCL Commerce Featurette: Marketplace

    Welcome to this installment of BlueSky’s featurette series, where we break down a feature of the HCL Commerce platform. HCL continues to push the envelope when it comes to adding new functionality to the Commerce platform. This featurette highlights their newest...