Using Customer Journey Mapping to Build a Loyal Customer Base and Cheering SectionAs discussed in the blog, Customer Journey Mapping Starts with Walking in your Customer’s Shoes, we covered many of the benefits of why mapping out your customer’s journey through your...
We're nearing the 3-year anniversary of HCL Commerce's acquisition of WebSphere Commerce from IBM. Since 2019, HCL Commerce has steadied the platform on a path to success, collecting feedback from valued customers and partners, to foster cutting-edge continuous...
Would your business benefit from an order management solution? Check out the article from BlueSky Commerce and Fluent Commerce to gain insight into 6 reasons why you may need an OMS.Â
Most retailers and eTailers alike have seen quite an uptick in their online business over the last two years. Growth comes with fulfillment complexity. There are many ways to optimize your order routing and maximize the margin on each order.Â
Download now to learn more about why an OMS might be the logical next step for your business as it continues to see exponential growth.
BlueSky’s unmatched commerce expertise allows us to help our clients understand how to utilize omnichannel and business solutions to reach, attract, engage, and grow customers.
Is managing inventory a constant challenge for your business? A single view of inventory will help reduce stockouts, increase inventory availability and average order value, reduce markdowns, and ultimately drive sales. All of this can be accomplished with an OMS. ...
Why does a buyer spend the time to load up their cart just to abandon it? Could it be you don't have a clear path to purchase on your website, and maybe the customer just threw in the towel out of aggravation? A Customer Journey Map could be just what you need to...
Welcome to this month’s installment of BlueSky’s Featurette series, where we select a feature of the HCL Commerce platform to highlight. This month we will be focusing on capabilities within the HCL Commerce platform that enhance search engine optimization or SEO...