The digital revolution has reshaped the way businesses operate, and B2B e-commerce has emerged as a critical avenue for growth. However, transitioning to B2B e-commerce is challenging, and one significant hurdle is gaining acceptance from your sales team. This...
Insights
IBM and HCL: What Now?
BlueSky Commerce Blog
Featured
Related Posts
BlueSky Commerce Named a 2024 Best Place to Work Company
BlueSky Commerce, a premier eCommerce Technology Consultancy and Experience Agency, proudly announces its recognition in the Indiana Chamber’s esteemed Best Places to Work rankings for the eleventh year in the small business category. CEO Todd Irwin emphasizes the...
Have Questions?
Get In Touch
BlueSky Commerce
- BlueSky Commerce Partners with commercetools
- KLaunch and BlueSky Commerce Announce FoodBridge, An AI-Powered E-Commerce Solution Created for the Financial Stability of Food Banks
- Catch up with BlueSky Commerce at Shoptalk 2023!
- Industry E-Commerce Sales Veterans Leading the Way at BlueSky
- BlueSky Sponsors Brooke’s Place 2022 Hope Fore Tomorrow Golf Outing June 6, 2022
- BlueSky Commerce announces strategic partnership with Fluent Commerce
- 7 Ways to Modernize Your E-Commerce Site Design
- Creating a Digitally Native Culture: A 360 Approach to Digital Transformation
- How to Take Your B2B Brand Direct-to-Consumer
- BlueSky Commerce Sponsors Brooke’s Place Hope Fore Tomorrow Golf Outing
Follow Us
IBM and HCL: What Now?
It’s been just over five weeks since IBM and HCL announced their agreement and we continue to learn more about the effects of the deal.
HCL Technologies is a large firm that started out as a services organization but in recent years developed their Products & Platform division, which is the organization where WebSphere Commerce will sit (as well as the other IBM products that are being acquired).
BlueSky had previously spent a lot of time talking to IBM to understand the change – but in the past two weeks, we have been spending time with HCL Products & Platform (P&P) executives getting their perspective. The information HCL can share is somewhat limited since the acquisition is not complete, however, we are encouraged by what we are hearing.
Through multiple meetings, conversations, and communications, we have learned that:
- HCL P&P plans to invest in the software. They view this acquisition as “a natural extension of our ongoing commitment to provide our partners and customers with first class innovation and technical support.”
- HCL hinted that they may at some point offer a cloud-based version of
WebSphere Commerce, but they do not plan to move completely to that model. - HCL will be focused on providing microservices to provide a more agile eCommerce platform./li>
- Development and support of product won’t change – except in positive process improvements.
- HCL wants deep relationships with their customers. They used the term “delight the customer.”
- HCL hired a lot of IBM people – and customers can expect to work with the same employees they did before. (And of course, you can expect the same level of consistent service and support from BlueSky.)
- HCL continues to work on their partner program so customers should not
expect any disruption in service when working with partners.
While we are hearing that HCL will invest in WebSphere Commerce, we know some IBM customers are exploring other options. As an e-commerce consultancy with partnerships with IBM, Magento, SAP hybris, and others, BlueSky can help you determine what is right for you.
Get in touch if you would like to:
- Learn more about the HCL transaction.
- Determine what version of IBM is right for you- V8? V9?
- Explore BlueSky’s CloudCommerce, powered by IBM WebSphere Commerce.
- Explore other platforms – like Magento or SAP hybris.
Start the Conversation
BlueSky’s unmatched commerce expertise allows us to help our clients understand how to utilize omnichannel and business solutions to reach, attract, engage, and grow customers.
Related Posts
Stand Out from Your Competition
Customer expectations continue to rise. Digital consumers want a faster, more personalized, and effortless "in the moment" experience and won't hesitate to move to your competitor to get what they want. Competition has never been greater - but the ability to stand...
Meet BlueSky Commerce at Envision B2B!
BlueSky Commerce is thrilled to announce that we will be exhibiting at the Envision B2B conference in Chicago! We invite you to join us at this exciting gathering of industry leaders, innovators, and forward-thinking eCommerce professionals, as we shape the future of...
Introducing New HCL Commerce Starter Store
BlueSky Commerce and HCL Commerce co-developed "Ruby" You may be hearing some buzz lately about “Ruby” - the new HCL Commerce React-based starter store. Ruby is a production-ready starter storefront, available for HCL Commerce clients, starting in summer 2023. HCL and...