The digital revolution has reshaped the way businesses operate, and B2B e-commerce has emerged as a critical avenue for growth. However, transitioning to B2B e-commerce is challenging, and one significant hurdle is gaining acceptance from your sales team. This...
Customer expectations continue to rise. Digital consumers want a faster, more personalized, and effortless "in the moment" experience and won't hesitate to move to your competitor to get what they want. Competition has never been greater - but the ability to stand...
What’s New Since HCL Acquired IBM WebSphere Commerce?
This summer will mark the two-year anniversary of HCL’s acquisition of a number of IBM products, including the eCommerce platform, WebSphere Commerce. Since July of 2019, a lot has happened. The overwhelming feedback we’ve received from our clients is that they are encouraged to see new features being added at a regular cadence and optimistic about the future of the platform.
“Watching what our team has been able to accomplish over the past year and a half by making the most of the on-going major investments, has been a whirlwind experience and it has been thrilling to be a part of this journey – it’s the whole reason I joined HCL Software. We’re so happy to be able to deliver improvements and innovation to the product that customers are excited about. Stay tuned for more!”
HCL has placed its focus on its customers with regular product roadmap updates, lab advocacy, transparent development approach, high-velocity releases, and hands-on account management. HCL has been open about its roadmap and has spent the first 18 months since the acquisition meeting the milestones laid out in that roadmap. Many of those improvements were suggestions that came directly from customers.
HCL has been laser-focused on the success of its existing Commerce customers by listening to their challenges and striving to include improvements in the product based on that direct customer feedback. Also, BlueSky is a proud HCL business partner and we participate in the sponsor user program to provide feedback and guidance on the direction of the HCL Commerce platform.
HCL and BlueSky Commerce have focused on meeting with customers regularly to present the evolving roadmap and gathered continuous feedback. If you’d like to schedule a roadmap strategy session or discuss your needs further, email me.
BlueSky’s unmatched commerce expertise allows us to help our clients understand how to utilize omnichannel and business solutions to reach, attract, engage, and grow customers.
BlueSky Commerce is thrilled to announce that we will be exhibiting at the Envision B2B conference in Chicago! We invite you to join us at this exciting gathering of industry leaders, innovators, and forward-thinking eCommerce professionals, as we shape the future of...
HCL Commerce User Group & Networking Event It's been a while since we've gotten together! We are all looking forward to the chance to collaborate and discuss the latest exciting HCL Commerce updates. Join us to take a look at the HCL Commerce product roadmap, hear...
BlueSky Commerce and HCL Commerce co-developed "Ruby" You may be hearing some buzz lately about “Ruby” - the new HCL Commerce React-based starter store. Ruby is a production-ready starter storefront, available for HCL Commerce clients, starting in summer 2023. HCL and...