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HCL Commerce Featurette: Signals CDP

Welcome to this month’s BlueSky Featurette where we dissect a feature of the HCL Commerce platform or in this case, a feature that is coming soon! HCL is introducing an...

Subject: Customer Journey

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HCL Commerce Featurette: Signals CDP

Welcome to this month’s BlueSky Featurette where we dissect a feature of the HCL Commerce platform or in this case, a feature that is coming soon! HCL is introducing an open-source customer data platform (CDP) called “Signals” to be included in the HCL Commerce...

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Customer Journey Mapping – Part Two

Using Customer Journey Mapping to Build a Loyal Customer Base and Cheering Section As discussed in the blog, Customer Journey Mapping Starts with Walking in your Customer’s Shoes, we covered many of the benefits of why mapping out your customer’s journey...

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