Using Customer Journey Mapping to Build a Loyal Customer Base and Cheering SectionAs discussed in the blog, Customer Journey Mapping Starts with Walking in your Customer’s Shoes, we covered many of...
Customer Journey Mapping – Part Two
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Jennifer Joyce
Articles by Jennifer
Customer Journey Mapping Starts with Walking in your Customers’ Shoes
Why does a buyer spend the time to load up their cart just to abandon it? Could it be you don't have a clear path to purchase on your website, and maybe the customer just threw in the towel out of...