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Using Maslow’s Hierarchy to Shape Customer Experience with our Evolve Storefront

The customer experience (CX) is truly about understanding what drives your customer behavior and designing experiences that build loyalty. One powerful framework to guide this understanding is Maslow’s hierarchy of needs. While traditionally applied to human psychology, it also serves as a strategic lens for examining the various stages of a customer’s journey, highlighting what customers need and expect at every touchpoint.

Subject: Marketing

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