Using Customer Journey Mapping to Build a Loyal Customer Base and Cheering SectionAs discussed in the blog, Customer Journey Mapping Starts with Walking in your Customer’s Shoes, we covered many of the benefits of why mapping out your customer’s journey through your...
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HCL Commerce Continuous Improvement Update: Promised vs. Delivered
We're nearing the 3-year anniversary of HCL Commerce's acquisition of WebSphere Commerce from IBM. Since 2019, HCL Commerce has steadied the platform on a path to success, collecting feedback from valued customers and partners, to foster cutting-edge continuous...
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Magento Fast-Track: Migration Checklist
Position your business for growth with Magento’s new Migration Checklist
If you’re thinking about migrating from Magento Commerce 1.x to Magento Commerce 2, you may have seen our post to help provide you with a plan to prepare for the future quickly and efficiently. Now, you’ll want to make sure you have all bases covered with this checklist – the next step to fast-track your business and position it for growth.
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How to Build a Business Case for Order Management: Extended Range and Availability
Is managing inventory a constant challenge for your business? A single view of inventory will help reduce stockouts, increase inventory availability and average order value, reduce markdowns, and ultimately drive sales. All of this can be accomplished with an OMS. ...
Customer Journey Mapping Starts with Walking in your Customers’ Shoes
Why does a buyer spend the time to load up their cart just to abandon it? Could it be you don't have a clear path to purchase on your website, and maybe the customer just threw in the towel out of aggravation? A Customer Journey Map could be just what you need to...
HCL Commerce Featurette: Improved SEO on Every Page
Welcome to this month’s installment of BlueSky’s Featurette series, where we select a feature of the HCL Commerce platform to highlight. This month we will be focusing on capabilities within the HCL Commerce platform that enhance search engine optimization or SEO...