The bar is consistently rising for what is considered an excellent online shopping experience. On-site search is no longer just executing queries and presenting the right results. Search is an integral part of site navigation and merchandising.
Constant re-evaluation of how search aligns with your desired online customer experience is what distinguishes adequate from excellent. Take this opportunity to review the state of your current on-site search experience. HCL Commerce has put together an insightful white paper that shares 6 search secrets you need to know, which is a great place to start your assessment.