In the competitive B2B and B2B2C e-commerce landscape, businesses are grappling with slower sales growth and the need to find new revenue streams. Leaders responsible for e-commerce strategies must focus on innovative approaches to recover lost revenue and drive...
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Leveraging Voice of Customer Research in B2B E-commerce: A Strategic Imperative
Understanding stakeholder needs is crucial in the rapidly evolving landscape of B2B commerce. Conducting Voice of Customer (VoC) research has emerged as a strategic imperative for businesses aiming to transition to B2B e-commerce successfully. This blog will outline...
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7 Critical Features You Should Expect from a Modern Order Management System
Are you currently looking for an OMS solution? Modern order management systems enable you to roll...
Talent: Benefits of Hiring Talent Acquistion
Ten Benefits of Outsourcing Recruitment to a Third Party In today’s competitive market, finding...
Did you miss the HCL Commerce Global Summit in July?
Don’t worry – BlueSky has got you covered! It was great to see old friends, partners, clients, and...
The Intention of a Mobile First Strategy
There isn’t always an app for that For well over a year, I have been working with a client,...
What to Consider When Hiring a Marketing Agency
Lead generation and increasing sales take a strong marketing strategy and a specific skill set....
Why Omnichannel Retailers Need Virtual Inventory
What is Virtual Inventory? Virtual Inventory gives retailers new ways to aggregate and segment...
Customer Journey Mapping – Part Two
Using Customer Journey Mapping to Build a Loyal Customer Base and Cheering Section As discussed in...
HCL Commerce Continuous Improvement Update: Promised vs. Delivered
We're nearing the 3-year anniversary of HCL Commerce's acquisition of WebSphere Commerce from IBM....
How to Build a Business Case for Order Management: Extended Range and Availability
Is managing inventory a constant challenge for your business? A single view of inventory will help...
Customer Journey Mapping Starts with Walking in your Customers’ Shoes
Why does a buyer spend the time to load up their cart just to abandon it? Could it be you don't...
HCL Commerce Featurette: Improved SEO on Every Page
Welcome to this month’s installment of BlueSky’s Featurette series, where we select a feature of...
Multi-Sized Lessons for Multi-Sized Approaches
Every day, we work with clients that are large and small. It does not matter if the work involves...
Is Strategy a 4 Letter Word?
Business Process Operations and Strategy Can Be One And The Same Introduction My business is...
Why Upgrade to HCL Commerce V9?
Since HCL acquired WebSphere Commerce from IBM in 2019, it's been exciting to see continuous...
How BlueSky Can Aid in Your eCommerce Recruiting Efforts
While eCommerce is such a booming industry with almost limitless potential, the competition for...
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