Insights

IBM WebSphere Commerce V8: greater functionality, customer engagement, and insights

j
By BlueSky Commerce
}
10.02.2015
b
BlueSky Insights
IBM WebSphere Commerce V8: greater functionality, customer engagement, and insights

BlueSky Commerce Blog

Featured

Related Posts

HCL Commerce Featurette: React Stores

5 Key Benefits of HCL Commerce's React-Based Stores Welcome to this month's installment of BlueSky's Featurette series, where we select a feature of the HCL Commerce platform to highlight. Since the acquisition of HCL Commerce, formerly WebSphere Commerce, HCL has...

read more

The Sweet Sound of a True Strategic Culture

Composition Culture I have two teenage boys who are REALLY into music. One plays drums and sings. The other plays bass and lead guitar. They get their talent from their mother for sure. I do not have a musical bone in my body. Don’t get me wrong, I love music. I just...

read more

Have Questions?

Get In Touch

Contact us

About the Author

BlueSky Commerce

BlueSky Commerce

Blending strategy, technology, marketing, and talent expertise to create solutions that fuel your business.
View BlueSky's Latest Articles:

Follow Us

IBM WebSphere Commerce V8: greater functionality, customer engagement, and insights

Topics: eCommerce / IBM WebSphere Commerce / WebSphere Commerce

IBM WebSphere Commerce-powered stores are about to get a heck of an upgrade.

As IBM releases its WebSphere Commerce V8.0 enhancements, merchandisers can expect a richer, easier experience for users on both sides of their online stores: marketers and buyers.

In a nutshell, the V8 release enables increased business agility, greater customer insights, and on-the-fly response to customer needs.

New Capabilities Highlights:

  • WebSphere Commerce’s Management Center is updated to use Dynamic HTML (DHTML) and the open source Spring Framework, making it much easier for developers to customize tools in Management Center.
    • The new user interface now supports Safari. The old version was Open Laszlo and utilized Flash, so it didn’t jive with Safari. That’s no longer the case.
  • Commerce Insights delivers business analytics in a single view, embedded with store pages, products and categories. From there, merchandisers can easily spot which products are selling well (or not), and take direct and immediate action (like editing product information right from the Insights screen).
    • Per IBM’s announcement, Commerce Insights will be delivered as a software as a service (SaaS) offering “that can be used with your on-premises or on-cloud deployment of IBM WebSphere Commerce V8.0.”

Ibm websphere commerce v8: greater functionality, customer engagement, and insights

Go from insight to action with IBM Commerce Insights

  • A new Customer Service functionality enables customer service reps to view exactly what customers see and perform key actions on behalf of the customer. This will be offered for both the Professional and Enterprise editions.
    • IBM has also simplified the migration process, providing multiple migration paths to V8 with the goal of eliminating downtime altogether.

As a reminder, here’s how the IBM WebSphere Commerce family of products breaks down:

IBM WebSphere Commerce V8 will be available on November 30. For a detailed description of the V8 release and capabilities, access IBM’s official announcement here (PDF version available). Meanwhile, stay tuned for more updates from our team here at BlueSky Technology Partners — a market leader in IBM Commerce solutions.

Start the Conversation

BlueSky’s unmatched commerce expertise allows us to help our clients understand how to utilize omnichannel and business solutions to reach, attract, engage, and grow customers.

Related Posts

Strong Job Creation and High Recruiter Confidence

Strong Job Creation and High Recruiter Confidence

According to CNN Business, the US economy added 943,000 jobs in July and the unemployment rate fell to 5.4%. This was the biggest job gain since last August. Additionally, CNN reports the June jobs gains were revised upwards to 938,000 jobs added. To coincide with...

HCL Commerce Featurette: Page Builder

HCL Commerce Featurette: Page Builder

Welcome to this month's BlueSky Featurette, where we highlight another exciting feature of the HCL Commerce platform called "Page Builder." Since HCL Commerce (formerly IBM WebSphere Commerce) was acquired by HCL two years ago, we have seen a steady stream of...