Using Customer Journey Mapping to Build a Loyal Customer Base and Cheering SectionAs discussed in the blog, Customer Journey Mapping Starts with Walking in your Customer’s Shoes, we covered many of the benefits of why mapping out your customer’s journey through your...
We're nearing the 3-year anniversary of HCL Commerce's acquisition of WebSphere Commerce from IBM. Since 2019, HCL Commerce has steadied the platform on a path to success, collecting feedback from valued customers and partners, to foster cutting-edge continuous...
Is managing inventory a constant challenge for your business? A single view of inventory will help reduce stockouts, increase inventory availability and average order value, reduce markdowns, and ultimately drive sales. All of this can be accomplished with an OMS.Â
When you have a single view of all your inventory and make it available online, you increase your product availability, and therefore sales. A 15% uplift (or more) can be seen in online conversion when brands have a single view of inventory.Â
If you would like to learn more about how an OMS can help you maximize revenue from your online channel by providing a single view of inventory, download this article from Fluent Commerce and BlueSky Commerce.
BlueSky’s unmatched commerce expertise allows us to help our clients understand how to utilize omnichannel and business solutions to reach, attract, engage, and grow customers.
Why does a buyer spend the time to load up their cart just to abandon it? Could it be you don't have a clear path to purchase on your website, and maybe the customer just threw in the towel out of aggravation? A Customer Journey Map could be just what you need to...
Welcome to this month’s installment of BlueSky’s Featurette series, where we select a feature of the HCL Commerce platform to highlight. This month we will be focusing on capabilities within the HCL Commerce platform that enhance search engine optimization or SEO...
Every day, we work with clients that are large and small. It does not matter if the work involves strategy, technology, marketing, or talent - our team truly tailors solutions to the needs of each client. Why is this so important?  Almost every organization needs the...