The customer experience (CX) is truly about understanding what drives your customer behavior and designing experiences that build loyalty. One powerful...
Using Maslow’s Hierarchy to Shape Customer Experience with our Evolve Storefront
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Brittany Caudill
Brittany is a Senior Customer Experience Consultant at BlueSky Commerce, specializing in enhancing customer experiences through research, data analysis, and creative design. She conducts search trend analysis, interviews, and persona development to craft customer-centric strategies, while also using competitive research and journey mapping to optimize key touchpoints in the customer journey.
Articles by Brittany
Why Should Your Website be Accessible? And How to Get There
What is ADA and section 508? ADA means Americans with Disabilities Act. ADA was enforced by the US Equal Employment Opportunity Commission, or EEOC for short,...