Insights

Customer Experience

The BlueSky Commerce 360 Approach

by Kevin Lyons | October 28, 2020 | B2B, B2C, BlueSky Insights, Customer Experience, Featured | 0 Comments

BlueSky Commerce's 360 ApproachBy Kevin Lyons, Chief Strategy Officer, BlueSky Commerce360 Approach Overview With our four key operating units of expertise – Strategy, Technology, Marketing, and Talent – we offer a unique, client-focused, end-to-end perspective that...

The Shift That Is Shaking Up the B2B Business Model

Oct 13, 2020 | B2B, B2C, Commerce Insights, Customer Experience, eCommerce, Featured

Retailers pursue D2C shopping experiences for their B2C customers, as the business model has changed around customer experiences. Read more.

Holiday Seasonal Shopping, Forever Changed

Sep 22, 2020 | B2B, B2C, BlueSky Insights, Customer Experience, Digital Marketing, eCommerce, Holiday Prep

COVID-19 Impacts Everything This Year (and Next)By Kevin Lyons, Chief Strategy and Customer OfficerAround this time of year, every consultant, trade...

What the Indy 500 teaches us about SEO strategy

Aug 18, 2020 | Analytics, Customer Experience, Digital Marketing, Google, SEO

The high-speed world of the internet is like the Indy 500. At BlueSky, we know what it takes to build a website that beats the competition and develop a digital strategy that puts your company in pole position.

Featurette: HCL Commerce Search

Aug 4, 2020 | Customer Experience, eCommerce

Search shapes your customers’ experience from the moment they arrive on your homepage. With the addition of Elasticsearch to the HCL Commerce equation, we’re excited to help companies reap the benefits.

Redefining Your CX Journey Through COVID-19

Jun 30, 2020 | Customer Experience, Digital Marketing, Featured

The future starts when COVID-19 is a part of our history.It is not right now. Right now, the effects of this pandemic impact our lives and how we...

Optimizing Your eCommerce Site for B2B Buyers

Apr 2, 2019 | B2B, Customer Experience, eCommerce

B2B buyers comprise a unique set of consumers. Unlike B2C, B2B buyers are often faced with large, complex purchases that are impacted by multiple...

B2B Buyers Continue To Want B2C-Like Online Experiences

Dec 12, 2018 | B2B, Customer Experience

B2C-like B2B Shopping Experiences As shopping habits in the B2C world evolve and optimize, B2B buyers desire the same or similar experience when...

Learnings From A Session With CRO Specialists

Oct 9, 2018 | Analytics, Customer Experience, Digital Marketing, eCommerce

Conversion rate optimization (CRO) is a critical part of improving eCommerce site performance. A recent article by one of our Commerce partners and...

IBM Tealeaf: Spot and Stop Problems Hindering Customer Satisfaction and Revenue

Oct 10, 2016 | Customer Experience, IBM, Tealeaf

Think back to your last couple (or dozen) online shopping experiences. You've likely used multiple devices, and mixed online and offline...

Inside the User Experience; Solutions to Mobile Banking Issues – Webinar

Aug 7, 2014 | Customer Experience, IBM

Thursday, November 6, 2014 BlueSky Technology Partners held a webinar that focused on helping those in the banking and financial...

Insights

Customer Experience

Categories

The BlueSky Commerce 360 Approach

The Shift That Is Shaking Up the B2B Business Model

Holiday Seasonal Shopping, Forever Changed

What the Indy 500 teaches us about SEO strategy

Featurette: HCL Commerce Search

Redefining Your CX Journey Through COVID-19

Optimizing Your eCommerce Site for B2B Buyers

B2B Buyers Continue To Want B2C-Like Online Experiences

Learnings From A Session With CRO Specialists

IBM Tealeaf: Spot and Stop Problems Hindering Customer Satisfaction and Revenue

Inside the User Experience; Solutions to Mobile Banking Issues – Webinar

US Headquarters

Canada

India